Terms and Conditions




E-mail: contact@guideincity.ae
Phone: +971 54 518 1070                                                                                                                                                   

License number: 881000

Head Office: The Metropolis Tower, Business Bay – Office 1113


PO BOX: 117567

Contact: contact@guideincity.ae



Article 1. Purpose and scope

The “GIC” mobile application offers each Internet user (hereinafter “the User”) the possibility of accessing several online partner services.

The purpose of these General Terms and Conditions of Use (hereinafter referred to as the "GTCU") is to regulate the terms and conditions of availability and use of the GIC web application (hereinafter "Site(s)") by any natural person, regardless of their location and the terms and conditions of their connection (hereinafter "User"). These provisions apply concurrently with the Privacy Policy, the Cookie Policy and the General Terms and Conditions of Sale.

The User is informed that he can only benefit from the service offered by GIC on the condition of accepting, without reservation, these T&Cs.

The T&Cs constitute the contract between the Sites and the User. As such, they must be accepted by the User. By browsing the Sites, regardless of the technical means of access and the terminals used, the User is presumed to be aware of and unreservedly accept these T&Cs. The T&Cs apply, as necessary, to any variation or extension of the Sites on existing or future social networks.

GIC reserves the right to unilaterally modify the T&Cs at any time and without prior notice in order to comply with all legal, editorial and/or technical developments and due to the evolving nature of the products and services offered by GIC which may be subject to modifications. The T&Cs applicable to the User are those in force at the time of browsing the Sites.


Article 2. Access and Availability of the Sites

GIC has implemented the technical means to ensure the quality of service of the Sites. However, it is an obligation of means that inevitably takes into account possible technical hazards as well as cases of force majeure which cannot be subject to the responsibility of GIC.

The Sites are accessible 24 hours a day, 7 days a week, except in the event of force majeure or the occurrence of an event beyond the control of GIC and subject to possible breakdowns and maintenance interventions necessary for the proper functioning of the Sites.

The Sites are accessible free of charge to any User with an internet connection, it being specified that the costs relating to the User's internet connection are exclusively his/her responsibility as well as the equipment allowing to benefit from this connection (computers, telephones, software, etc.).

The User is solely responsible for the proper functioning of his/her equipment and internet access.

Article 3. Your GIC Customer Account

GIC makes available to users of the Site …………………………………………..a GIC account. This account allows the User to have access via a unique identifier to the products or services subscribed by the User via the Site.

The connection to the account by the User is done through the email address provided by the latter in the subscription form and with a password validated by the User.

In order for his/her account to be definitively activated, the User undertakes to accept these T&Cs and to complete the entire subscription form with accurate, up-to-date, complete information on his/her identity and not infringing the rights of third parties. He also undertakes not to use a false identity or identity theft.

It is the User's responsibility to update all the information concerning him/her indicated on his/her account. Failing this, GIC reserves the right to suspend the User's access to the products or services subscribed to and accessible via their account.

The User acknowledges that his/her login credentials are strictly personal and guarantees their confidentiality.

The User will have access to his/her GIC account as soon as his/her subscription is done.


Article 4. Intellectual property

The Website and its contents are protected by copyright and other intellectual property rights under international laws and such copyright and any other rights in the Website and its contents are owned by or licensed to GIC.

The user may not use the contents of the Website other than in accordance with this Agreement.

The user is authorized to use, view, download, copy or print textual or graphic content of the Website if it is only for his own legitimate personal and non-commercial use. The user are not permitted to change, alter or delete any copyright, trademark or other proprietary notices or any part of the contents of the Website.

All proprietary rights in any trademarks and service marks including logos (“GIC”) or other trademarks appearing on the Website are vested in and will continue to be vested in GIC, . Nothing in this Website shall be construed as granting any license or right to use any Trademark for any purpose whatsoever.

It is reminded that copyright infringement constitutes an infringement of copyright punishable by legal proceedings.

For the purpose of using any software allowing access to the Sites, Users benefit from a limited, non-exclusive, non-transferable, non-sub-licensable license. This license does not include any rights for any use other than access to the Sites.


Article 5. Personal data

For any information regarding the processing of your personal data by GIC, please refer to the Privacy Policy - Protection of Personal Data.


Article 6. Responsibility 

6.1 Responsibility of the User 

All hardware and software necessary for access to and use of the Sites remain the sole responsibility of the User. They are therefore solely responsible for the proper functioning of their equipment and their internet access.

In general, the User is also responsible for:

• the use they make of the Site.

• any direct or indirect damage of any kind whatsoever that may be suffered.

The User also undertakes to comply with the legal and regulatory provisions in force and in particular refrains from:

• impersonate a third party,

• intentionally communicate false, erroneous or misleading content,

• hinder access to and the proper functioning of the Sites,

• publish content of a racist, xenophobic, anti-Semitic, homophobic, Holocaust denial, pornographic, pedophilic, child pornographic or contrary to human dignity.

• publish content that incites violence, suicide, terrorism, the use, manufacture or distribution of illegal substances, or incitements to the commission of crimes or offences or that glorifies them, in particular crimes against humanity,

• publishing content that is insulting, defamatory, or infringes on the privacy, image or personality rights of a third party, contrary to public order, the law or morality.

In the event of a breach of any of the aforementioned rules, GIC may decide to remove the User's access to his/her account, temporarily or permanently, without any prior compensation and notification. GIC will also be able to claim compensation for the damage it may have suffered as a result of this conduct.


6.2 Liability of GIC 

GIC is committed to making its best efforts to secure and ensure the security of the Sites and their content. It shall use all reasonable means at its disposal to ensure access to the Sites.

GIC shall not be liable for any damages that may result from the use of the Site by the User in a manner that does not comply with the T&Cs and the regulations in force and reserves the right to suspend the User's access in the event of a breach of the T&Cs.


Article 7. Hyperlink

The Site may contain hypertext links to other websites over which GIC has no control. Despite the prior checks carried out, GIC declines all responsibility for the content that may be found on these sites.

GIC  authorizes the setting up of hypertext links to any page or document on its Sites, provided that the establishment of these links is not carried out for commercial or advertising purposes and that GIC has expressly agreed to the establishment of this link.

GIC reserves the right to remove a hypertext link to its Sites at any time if it deems it to be inconsistent with its editorial policy.


Article 8. Partner & Advertiser Relations

The commercial relations, whatever they may be, that the User may maintain during the use of the site, with GIC's partners or with advertisers, are made directly with the partners or advertisers without GIC being a party to these relations. Therefore, GIC cannot be held liable for any damage suffered by the User as a result of its relationships with GIC`s partners or advertisers.


Article 9. Cookies 

The Sites may use "cookie" techniques to process statistics and traffic information, facilitate navigation and improve the service for the User's convenience.

For information on the conditions under which GIC collects and uses browsing data when using the Sites, please consult the Cookie Policy.


Article 10. Applicable law - litigation 

These T&Cs are governed by the laws of the United Arab Emirates. They are written in English.

All disputes to which the T&Cs may give rise, concerning their validity, interpretation, execution or termination, their consequences and their consequences shall be submitted to the courts of Dubai.


Article 11. WEBSITE HOST 

Our website is hosted by Amazon Web Services (AWS). AWS Cloud Services is provided by Amazon Web Services EMEA SARL.

Registered Address: Amazon Web Services EMEA SARL 352 2789 0057, 38 Avenue John F. Kennedy, L-1855, Luxembourg